Shipping Policy
Shipping Policy
We endeavour to send your purchases within 2-4 business days. Orders received on Fridays will be shipped on the following Monday. (Bank Holidays are not included and will be shipped the following business day)
UK Postage
All parcels under £50.00 will cost £3.50
All parcels over £50.00 are postage free of charge.
International Postage
All parcels under £100.00 will cost £10.00
All parcels over £100.00 are postage free of charge.
Information for International Customers
Customs clearance may cause delays in the shipping procedure; this is completely beyond our control, and Astor and Eden cannot be held liable for these delays.
All international deliveries are dispatched DDU (Duties and Taxes Unpaid), which means that these expenses are not included in the price of goods purchased via our website.
You are responsible for paying these costs in order to get your shipment.
Address Accuracy
The consumer is responsible for paying all relevant customs charges and providing proper address information for their order.
Astor and Eden charges a £10.00 shipping fee for orders under £100 and provides free delivery for orders of £100 or more. However, shipping prices range from £10 and £25, depending on the size and weight of the delivery. If the consumer provides an erroneous address, fails to pay customs charges, or cancels the transaction, we are unable to return the entire shipping fee paid to the courier service.
By shopping with Astor and Eden, you agree to these terms and conditions.
New Arrivals
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Other Collections
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